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Lifetime Warranty
Introduction
Vinyl - Lifetime
Hardware - Lifetime
Screens - Lifetime
Glass - Lifetime
Glass Breakage - Lifetime
Transferable Warranty
Claims
Repair Procedure
Warranty Extension
Product Changes
Commercial Applications
Other Warranty Considerations
Introduction
Simonton Windows® (hereinafter, "Simonton"), warrants to the original resident purchaser/property owner, that any Simonton Impressions® product is free of manufacturing and/or material defects. This Warranty applies for the lifetime of the product under normal use and service, subject to the conditions and limitations herein listed, and as long as the original resident purchaser resides in the home in which the products were installed. If Simonton Impressions® products are installed in multi-family, commercial or rental properties, refer to the Commercial Applications" section of this Warranty.
This Warranty covers only those manufacturing and material defects, as specified herein and does not include defects or damages attributable to faulty or improper installation; normal weathering; defects caused by accident, fire, flood, acts of God, vandalism, riot or civil disorder; acts of terrorism or war; misuse, abuse by harmful fumes, vapor, solvents, chemicals, or chemical pollutants in the atmosphere; mildew; building settlement or structural failures of walls or foundations; stresses resulting from localized heat which causes excessive temperature differentials over the glass surface edges or occurrences beyond Simonton's control.
Vinyl - Lifetime
The vinyl components of Simonton Impressions® products are warranted against defects such as peeling, flaking, chipping, blistering and corrosion for the life of the product. If such defects occur, Simonton will provide replacement parts at no charge. Warranty on the vinyl becomes void if vinyl is painted, stained or if the surface is altered in any way.
Hardware - Lifetime
The Simonton Impressions® hardware (locking mechanisms, fasteners, rollers, balances, etc., excluding the finish on brass door handles) is warranted against defects such as peeling, flaking, rusting, blistering, corrosion and breaking for the life of the product. If such defects occur, Simonton will provide replacement parts at no charge.
Screens - Lifetime
The Simonton Impressions® screen frame is warranted against peeling, flaking, blistering and corrosion for the life of the product. The fiberglass screen mesh is warranted against insect damage, punctures, and tears for the life of the product. If such defects occur, Simonton will provide replacement parts at no charge.
Glass - Lifetime
The installed and sealed Simonton Impressions® insulating glass unit is warranted against defects resulting in material obstruction of vision from film formation caused by dust or moisture in the air space for the life of the sealed unit. If such defects occur, Simonton will replace the insulating glass unit at no charge.
Insulating glass units containing capillary tubes (recommended for use in insulating glass units traveling through or being installed in areas with elevations 7,000 feet or more above sea level) are warranted against defects resulting in material obstruction of vision from film formation caused by dust or moisture in the air space for the life of the unit. If such defects occur, Simonton will provide a replacement insulating glass unit at no charge for the life of the unit.
Condensation on windows and doors, which may occur as the natural result of humidity within the house or building and interior/exterior temperature differentials, does not indicate a defect in the window or door and is not included in this Warranty. Additional information concerning condensation is available upon request at 1-800-SIMONTON.
Glass Breakage - Lifetime
All Simonton Impressions® Lifetime Glass Breakage Warranty. The Lifetime Glass Breakage Warranty covers breakage for as long as the original resident purchaser resided in the home in which the products were installed. Breakage attributable to faulty or improper installation, fire, flood, acts of God, riot or civil disorder, building settlement or structural failures of wall or foundation will not be covered under these Glass Breakage Warranties. Glass Breakage Warranty does not apply to clear glass and specialty glass such as tempered glass or glass with grid patterns that have been cut into the glass surface.
Transferable Warranty
The Simonton Impressions® Lifetime Warranty is transferable by the original property owner to one subsequent owner provided Simonton receives notice of transfer of title of the registered property within thirty (30) days after the date of transfer of ownership, and provided such notice is accompanied by a copy of this Warranty, the order number and a certified check in the amount of $50.00. The transfer will not extend the warranty period.
Claims
Any claims for defect under this Warranty should be submitted in writing promptly after discovery to the contractor who installed the Simonton Impressions® product. The claim must refer to the order number (located in the head of each product) and specify the defect claimed. Allow a reasonable time for inspection.
Repair Procedure
This Warranty is limited to Simonton, at its option, repairing and/or replacing defective parts (color matching not guaranteed) free of charge to the Warranty holder. If, after inspection, it is determined that the claim is valid in accordance with the provisions of this Warranty, Simonton agrees, at its option, to repair or replace any defective part or component a s warranted above when said defective part or component is returned to Simonton.
Warranty Extension
The original Warranty period shall not be extended by and such repair or replacement, but any remaining Warranty time period shall continue in effect and be applicable under the terms and conditions of this Warranty to the repaired part or component of the Simonton Impressions® product.
Product Changes
Simonton reserves the right to discontinue or change any product it manufactures. If the part or component of the product originally installed is not available and Simonton determines to make replacement, Simonton shall have the right to substitute such part or component designated by Simonton to be of equal quality and price.
Commercial Applications
If Simonton Impressions® products are installed in a building operated as a multi-family dwelling or used for commercial purposes or rental properties such as schools, churches, apartment complexes, government owned structures, office buildings, etc., then this Warranty will be limited to ten (10) years on all materials and will not be transferable.
Other Warranty Considerations
On some installations, caulking is used to seal the frames or trim package against water or air penetration. Caulking is not considered a part of the Simonton Impressions® product, and therefore, is not covered under this Warranty. Caulking is normally considered a maintenance responsibility of the homeowner.
This Warranty is valid only if products manufactured by Simonton are used, but shall be void if accessory products not manufactured by Simonton are installed which cause defects to occur in the Simonton products.
The warranty statements contained in this certificate set forth the only express warranties extended by Simonton Windows(tm) for Simonton Impressions® products, and the provisions hereof shall constitute the purchaser's exclusive remedy for breach of this Warranty given under this certificate. Simonton shall not be liable to property owner for incidental or consequential damages for breach of any written or implied warranty on Simonton Impressions® products.
Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitations of incidental or consequential damages, so that the above limitation or exclusion may not apply.
This Limited Warranty gives specific legal rights. There may be other rights which may vary from state to state.
Corporate Headquarters
Simonton Windows®
SBR Office Park
5300 Briscoe Road
P.O. Box 1646
Parkersburg, WV 26102-1646
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